Privacy Policy
Jwendlic considers trust in respect of your private information. This Privacy Policy outlines the way in which we collect, use, and protect your personal data when you rent jewelry from us using our website or our services. Your rights and how we achieve compliance with the Hong Kong Data Protection Act are also explained herein. We want to be as transparent and honest as we can be, so please do read and learn how your data is handled.
Definitions
- Personal Information (PI): Any information which can be used to identify you like name, address, email, or phone number etc.
- Website: We are referring here to Jwendlic, our website where you surf, choose, and rent jewelry with us.
- Children's Information: We specifically make anyone under 18 aware of the rules we have relating to the collection of data, in line with the law of the locality as well as our company's stipulations.
What Information We Collect
We only collect information necessary to understand you and your experience at giving you the jewelry rental experience possible. This includes:
- Personal Data: The data we collect as part of the ordering process are your name, address, phone number, and email. Beyond that, we retain a record of all your transactions involving renting with us.
- Data Automatically Collected: Information gathered includes those technical details we are able to collect by tracking information from your visit to our website to improve the use experience.
- Children's Personal Information: Our sites are not intended for anyone under 18. We will delete any such information if we find that we have collected, through our site or application, the personal information of a child without parental consent or authorization.
What We Do with Your Information
We collect personally identifiable information to:
- Serve Your Orders: We need your information so that we can process your rental, make all necessary delivery preparations, and ensure that you get the jewelry on time.
- Customer Support: If you ever contact us about something or just have questions, we utilize your information to help with your problem.
- Website Improvement: Automatically acquired information assists us in seeing how people use our site and how we might be able to make it better.
Children's Use of Our Website
Jwendlic and any of the services provided are designed for adults and teens aged 18 years and older. We do not personally or commercially solicit any information from anyone who is under the age of 18. If you are a parent, and you believe your child has provided us with information, please contact us so we can dispose of it immediately.
How We Protect Your Information
We respect your privacy. Jwendlic employs strict security measures to protect your information from loss, misuse, or unauthorized access.
- Data Encryption: Jwendlic encrypts data, including the payment information submitted with your transactions.
- Safe Storage: All personal information residing in our servers is kept safely and only accessed by authorized members of our team.
- Access Control: We provide internal access controls as we ensure only people having a legitimate need to view your information should see it, such as processing of orders. 6. No sharing of Your Information with Third Parties.
Relax-you data is private and shall stay with us. We do not sell, share, or rent your personal information to any third-party companies or marketers. Your information is only for the delivery of the jewelry rental services you requested and no one else.
If we are to collaborate with external partners such as website hosting, then they, too, will be strictly adhered to confidentiality terms to keep all of your information private.
Your Rights
The Hong Kong Data Protection Act gives you certain basic rights over your information:
- Right to Access and Correction: The right to know what personal data we hold about you and to have it corrected if any of it is inaccurate.
- Erase: At any time, you have the right to ask us to delete your personal information, except for those instances where we have the legal obligation to retain it, for example, records of transactions.
- Withdraw Consent: You have the right to withdraw consent at any given time if you have previously agreed to receive marketing messages.
All these rights are exercised by simply contacting us at [email protected]. We will handle your request promptly and considerate of your feelings.
Data Retention
We keep your personally identifiable information for as long as is reasonably necessary. For instance:
- Rental Records: We will keep your rental history for a reasonable amount of time so we can process returns and to satisfy any legal needs
- Marketing Preferences: If you have opted in to receive marketing emails, we will store that information until you explicitly opt out.
- Technical Information: Automatically collected data is used to analyze website performance and is generally kept for a short time period.
We use cookies on our website to give you the possible experience. We install small files, called cookies, to remember your preferences and improve our services, but we respect your right to control how cookies.
What We Don't Do: We do not place cookies across other websites for tracking, and we will never use cookies for targeted advertising.
International Transfers
Because we are based in Hong Kong, all your personal data are stored locally. Your data will not be transferred to any country or region on your behalf because we never relocate.
Changes to Our Privacy Policy
handle our privacy practices. Any changes will be posted here and the "Effective Date" will be updated. Please check back from time to time to be sure you have our latest version.
Contact Us
If you have a question about this policy or for any other information concerning how we handle your information, you can get hold of us at [email protected].